Roll Off Dumpster Rental Customer Service Agreement
Alliance Disposal, LLC, a New Jersey, U.S.A. limited liability company ("Alliance Disposal" and/or "Company"), agrees to rent certain dumpster equipment (“Equipment”) to customer (“Customer”) on the basis of the terms and conditions as set forth herein. Equipment and service may be provided by Alliance Disposal or one of Alliance Disposal's partners. Except as specifically set forth herein, or as otherwise communicated by Alliance Disposal to Customer, the following terms and conditions, including the Rental Documents (as defined herein) shall apply to and govern both commercial and residential rentals.
1. Acceptance; Contract Formation
This transaction, including Alliance Disposal’s or Alliance Disposal's partner rental of Equipment to Customer, is expressly limited to and made conditional upon Customer’s assent to and acceptance of all the terms and conditions contained herein and as set forth in any related rental document, including, but not limited to any quotation, proposal, acknowledgment and/or invoice (collectively referred to hereinafter as the “Rental Documents”). The terms and conditions stated herein shall apply to and govern all Rental Documents, including any agreement, order and/or rental that may result herefrom, and these terms and conditions, along with the Rental Documents, constitute the entire agreement between Alliance Disposal and Customer. Any of Customer’s terms contained in any request for quotation, purchase order, release, acknowledgement or any other Customer document which are in addition to or different from the terms contained herein are hereby specifically objected to, rejected and excluded, and shall be of no force or effect.
2. Ordering Process
Alliance Disposal intakes and processes all Equipment rental orders either via telephone or via our website which is located at https://www.alliancedsp.com/ (the “Website”). Customer acknowledges and agrees that upon Customer’s placement of an order for a rental of Equipment (either via telephone or via the Website), and Alliance Disposal’s acceptance of such order, then a binding and enforceable rental agreement shall exist between Alliance Disposal and Customer with respect to such Equipment based upon these terms and conditions, as well any applicable Rental Documents. All rental orders accepted by Alliance Disposal are accepted with the understanding that each such order is subject to Alliance Disposal’s ability to obtain and furnish the Equipment to Customer. Customer is solely responsible for contacting Company (either via telephone or via the Website) in order to initiate the commencement of the Services, as well as the final pick-up of the Equipment (in accordance with the terms of Section 4 herein). Customer acknowledges that any telephone numbers posted on and/or adhered to the Equipment belong to third-parties and should not be used for the purpose of attempting to contact Company.
3. Delivery and Pick Up of Equipment
Alliance Disposal and Alliance Disposal's partners will use commercially reasonable efforts to ensure timely delivery and pick up of Equipment; provided that, due to circumstances beyond our control, including, but not limited to, inclement weather, hazardous roads and/or driving conditions, traffic delays, motor vehicle accidents, delays at landfills and equipment failure, we cannot and do not guarantee delivery times or dates. Alliance Disposal will not be liable to Customer under any circumstances for costs, expenses, losses and/or damages incurred by Customer in any manner relating to such delays. Upon the delivery of the Equipment to the location as designated by Customer, Customer shall not move, transport or attempt to move or transport (either directly or indirectly) the Equipment from the designated site without prior notice to and consent from Alliance Disposal, which may be withheld within the sole discretion of Alliance Disposal. In the event that Alliance Disposal or an Alliance Disposal partner attempts to deliver or pick-up Equipment and is unable to do so for any reason beyond Alliance Disposal’s control, including, but not limited to, overloaded Equipment, low lying power lines or tree branches, blocked access to the delivery or pick-up location, damaged Equipment, locked gates, fences or parking lots, inaccessible driveways and/or the storage of prohibited items or substances in the Equipment (collectively referred to as “dry run”), then Alliance Disposal shall be entitled to an dry run inconvenience fee. The standard dry run inconvenience fee is $150.00; provided that, if Alliance Disposal incurs additional charges, fees, fines, penalties costs and/or expenses related to the dry run, then Alliance Disposal may increase the dry run inconvenience fee in order to recoup any such charges, fees, fines, penalties costs and/or expenses. Customer acknowledges and agrees that Alliance Disposal is authorized and entitled to charge to Customer’s credit card, debit card, or other payment method ("Payment Method") the amount of any such dry run inconvenience fee. Customer shall be solely responsible for any fees, penalties, fines, assessments, charges, costs and expenses asserted by a third-party (including, without limitation, a towing company) incurred in connection with the movement, placement and/or use of the Equipment. Alliance Disposal is not responsible or liable for any damage to the Customer’s property from normal use of the equipment rental, this includes but is not limited to: driveway scratches and damage to the lawn or grass. In the event of Customer’s violation and/or breach of the terms of the Rental Agreement (including these Terms and Conditions), Company may, within Company’s sole discretion and without prior notice to Customer and without any liability to Customer, pick-up the Equipment. In addition, Company may pick-up the Equipment at any time if required to do so by local, county and/or state law or as required by order of any local, county and/or state government or agency.
4. Prices and Payment Terms
Prices for Equipment rentals are stated on the Website or communicated via a quote either online, over the phone or in person, as modified from time to time within the sole discretion of Alliance Disposal; provided that applicable prices for each Equipment rental transaction will be confirmed by Alliance Disposal at the time of Customer’s placement of an order for such Equipment. Except as otherwise mutually agreed in writing between Customer and Alliance Disposal, Customer will pay Alliance Disposal the applicable rental term via credit card or debit card payment before delivery. Customer hereby expressly authorizes Alliance Disposal to retain your Payment Method information and charge your Payment Method on when charges occur for rental fees and all other charges to which Alliance Disposal is entitled hereunder. Customer acknowledges and agrees that such Payment Method authorization shall remain valid and in full force and effect during the applicable rental period and for a period of time not to exceed 120 days beyond the last day of your Equipment rental. If, at any time during a rental term, Alliance Disposal’s authorization to charge your Payment Method is revoked and/or cancelled by Customer or any third-party, then Alliance Disposal, within its sole discretion, may immediately terminate the Equipment rental and recover the Equipment without notice or liability to Customer, and without prejudice to or waiver of any of Alliance Disposal’s remedies against Customer.
5. Cancellation and Cancellation Fees
Any rental order, once placed with and accepted by Alliance Disposal, may not be cancelled by Customer except upon the consent of Alliance Disposal, which may be withheld within the sole discretion of Alliance Disposal. In the event that Alliance Disposal agrees to accept a cancellation after acceptance of Customer’s order, then Alliance Disposal shall be entitled to a cancellation fee (which may be charged to Customer’s Payment Method) in the amount $25.00 if the cancellation occurs prior to 3:00 p.m. the business day before your scheduled delivery and a cancellation fee in the amount of $150.00 if the cancellation occurs thereafter.
6. Weight Restrictions and Overload Fees
Customer is solely responsible for complying with the weight restrictions applicable to the rental Equipment. Customer acknowledges that: (a) each item/unit of Equipment has a designated weight specification and corresponding weight limitation (which varies based on the size and type of the Equipment, as well as other factors); (b) the size and/or volume of the particular item/unit of Equipment is not determinative of the applicable designated weight specification and weight limitation for such item/unit of Equipment; (c) local, municipal, city, county and/or state laws, regulations, rules and ordinances also govern and limit the weight and/or amount of material that can be legally stored in and/or transported in the Equipment; and (d) rain, water, snow, ice permitted by Customer to accumulate in the Equipment can increase (and under certain circumstances) exceed the applicable weight restriction relating to specific Equipment. Customer acknowledges that Customer is solely and exclusively responsible for determining the weight restrictions applicable to Customer’s Equipment and for strictly complying with such restrictions, including, but not limited to covering and/or tarping the Equipment in order to prevent rain, water, snow, ice accumulation in the Equipment. Customer hereby acknowledges that Alliance Disposal incurs charges and expenses in connection with the transport of loaded Equipment to landfills, and that such charges and expenses are based upon the weight of the Equipment. If Customer fails to comply with applicable weight restrictions, Alliance Disposal may incur any pay for charges, expenses, penalties and/or fines from a landfill or other third-party, whether private or public, including, but not limited to traffic fines and penalties or other consequential damages (collectively the “Overload Expenses”). In the event that Alliance Disposal incurs any Overload Expenses relating to or in connection with Customer’s failure to comply with applicable weight restrictions, then, in addition to all other remedies to which Alliance Disposal is entitled and in addition to all other amounts, fees, charges and expenses due from Customer to Alliance Disposal (including Customer’s reimbursement of all such Overload Expenses to Alliance Disposal), Customer will pay Alliance Disposal a fee not to exceed the amount of $175.00 per ton in excess of the applicable weight restriction for the Equipment (“Overload Fee”), as determined within the sole discretion of Alliance Disposal. Customer acknowledges and agrees that all Overload Fees assessed by Alliance Disposal against Customer may be charged to Customer’s Payment Method. Customer agrees to not load material above the top of the Equipment and is solely responsible for complying. If the Customer loads material past top rim of the Equipment Customer may be charged a fee at the sole discretion of Alliance Disposal, which is not to exceed the amount of $100.00. Customer agrees that Alliance Disposal may charge said fee directly onto the Customer’s Payment Method.
Customer acknowledges that certain locations and/or uses of the Equipment may require a permit, license, certification or other local, municipal, city, county and/or state approval relating to the possession, placement, storage and/or transportation of the Equipment (collectively referred to hereinafter as a “Permit”). Customer represents and warrants to Alliance Disposal that Customer (and not Alliance Disposal) is solely and exclusively responsible for obtaining and maintaining all necessary and required Permits relating to Customer’s possession and use of the Equipment. In the event that Customer fails to obtain and/or maintain all necessary and required Permits, Company may pick-up the Equipment without prior notice to Customer and without any liability to Company.
8. Prohibited Substances
Customer acknowledges that local, municipal, city, county, state and/or federal laws, regulations, rules and ordinances prohibit the storage of certain items, materials and substances in the Equipment (“Prohibited Substances”). Prohibited Substances include, without limitation, tires, batteries, tree stumps, railroad ties, chemically treated lumber, paints and lacquers, oils, asbestos, infectious waste, contaminated soils and absorbents, inks and resins, industrial drums, water heaters and water tanks, food waste, fuels, adhesives, refrigerants and other toxic and/or hazardous materials and substances. A non-exclusive list of certain Prohibited Substances is available on Alliance Disposal’s Website for Customer’s review. Customer acknowledges and agrees that Customer is solely and exclusively responsible for complying with all applicable laws relating to Prohibiting Substances, and Customer shall be liable for any charges, expenses, damages, losses, fines and/or penalties (including, but not limited to traffic fines and penalties) relating to Customer’s storage and/or transportation of Prohibited Substances in the Equipment.
Customer agrees to indemnify, defend and hold harmless Alliance Disposal, including its officers, directors, members, employees, agents, affiliates, partners, subsidiaries, successors and assigns from and against any and all claims, counterclaims, suits, demands, actions, causes of action, damages, setoffs, liens, attachments, judgments, debts, fines, penalties, charges, expenses, costs or other liabilities of whatsoever kind or nature (collectively, “Losses”) asserted or alleged by any third-party arising from or related to: (a) Overload Expenses; (b) Customer’s failure to obtain and/or maintain any required Permit; (c) Customer’s use or storage of Prohibited Substances in the Equipment; (d) loss or theft of the Equipment; (e) damage and/or destruction of the Equipment during the applicable rental term; (f) personal injury and/or property damage relating to Customer’s use and/or possession of the Equipment; (g) physical damage to streets, roadways, driveways, walkways, pavement, curbs, wells, irrigation systems, septic systems and/or underground utilities caused by the Equipment (h) Customer’s breach of the these terms and conditions or the terms of any of the Rental Documents; and (i) any fees, penalties, fines, assessments, charges, costs and expenses asserted by a third-party (including, without limitation, a towing company) incurred in connection with the movement, placement and/or use of the Equipment.
10. Waiver; Limitation of Liability and Disclaimer of Warranties
EXCEPT IN THE EVENT OF THE GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT OF ALLIANCE DISPOSAL, CUSTOMER HEREBY WAIVES ANY AND ALL CLAIMS AND LOSSES AGAINST ALLIANCE DISPOSAL RELATING TO OR ARISING FROM CUSTOMER’S RENTAL OF THE EQUIPMENT AND/OR ALLIANCE DISPOSAL’S PERFORMANCE UNDER THE RENTAL DOCUMENTS, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGE TO CUSTOMER’S PROPERTY, PAVEMENT, CURBING, DRIVEWAYS, WALKWAYS, LANDSCAPING, LAWN, WELLS, IRRIGATION SYSTEMS, SEPTIC SYSTEMS AND/OR UNDERGROUND UTILITIES RELATED TO OR ARISING FROM THE STORAGE OR TRANSPORT OF THE EQUIPMENT IN OR ON CUSTOMER’S PROPERTY, INCLUDING, WITHOUT LIMITATION, ANY DAMAGE TO CUSTOMER’S PROPERTY FROM LEAKS OR STAINS RELATING TO CUSTOMER’S USE OF THE RENTAL EQUIPMENT. THE RENTAL EQUIPMENT SHALL BE PROVIDED ON AN “AS-IS” BASIS, AND ALLIANCE DISPOSAL MAKES NO WARRANTIES TO CUSTOMER, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AS TO MERCHANTABILITY, FITNESS FOR ANY PARTICULAR USE OR PURPOSE OR THAT THE EQUIPMENT WILL MEET YOUR REQUIREMENTS.
11. Governing Law; Severability
Any and all disputes arising from or in connection with the Equipment rental transaction between Alliance Disposal and Customer, including, but not limited to, these terms and conditions, the Rental Documents and/or Customer’s possession and use of the Equipment, shall be construed in accordance with and governed by the laws of the State of New Jersey, U.S.A., including all matters of construction, validity and performance, without giving effect to the conflict of laws provisions of such State. Any provision hereof which may be prohibited by applicable law shall be ineffective to the extent of such prohibition and without invalidating the remaining provisions hereof.
12. Jurisdiction and Venue
Any action arising from or in connection with the Equipment rental transaction between Alliance Disposal and Customer, including, but not limited to, these terms and conditions, the Rental Documents and/or Customer’s possession and use of the Equipment, shall be commenced and prosecuted in the Court of Common Pleas of Somerset County, New Jersey, U.S.A., or in the United States Federal District Court for the District of New Jersey. Customer hereby waives any objection or defense based on improper jurisdiction and/or forum non conveniens.
Neither this rental transaction (including the Rental Documents), nor any part or portion of Customer’s performance hereunder is assignable by Customer in whole or part without the prior written consent of Alliance Disposal, which may be withheld within the sole discretion of Alliance Disposal.
14. Reservation of Rights
Alliance Disposal expressly reserves all rights and remedies which are available to it at law or in equity.
15. Entire Agreement and Modification
Upon Alliance Disposal’s acceptance of the Customer’s order for the rental of the Equipment, the terms and conditions set forth herein and as set forth in the Rental Documents (including, but not limited to all requirements as set forth in Alliance Disposal’s Website), shall constitute the entire agreement between Customer and Alliance Disposal, and no statement, correspondence, or other terms shall modify or affect the terms hereof or thereof. No change in these terms and conditions will be valid unless approved by Alliance Disposal in writing.